OUR TEAM
Caring, empowering, integrity, and commitment define every aspect of the exceptional staff at our community.
OUR TEAM
Caring, empowering, integrity, and commitment define every aspect of the exceptional staff at our community.
Meet our Executive Team
Galloway Ridge is governed by our Board of Directors and led by a team of more than 350 caring, professional staff members who provide support, services, and activities for Galloway Ridge residents and members of the Duke Center for Living Health and Wellness Center.
BOB ZIMMER | Executive Director/Chief Executive Officer
Bob joined the leadership team of Galloway Ridge in 2011 as Director of Finance. In 2012 he was promoted to Associate Executive Director and became Executive Director in December 2014. He has over twenty-five years of experience in non-profit management.
He is a highly professional team leader capable of effectively communicating with diverse constituencies and he is able to effectively analyze situations, plan strategically, make decisions and successfully manage all details through completion.
Bob earned his Bachelor of Arts degree at the University of Dallas, and holds a Master of Business Administration from the University of Dallas as well.
DANA BOYLAN-WALKER | Senior Director of Finance
Dana joined the leadership team of Galloway Ridge in March 2015. She is a results-driven executive that brings 20 years of non-profit financial management experience to the company. Before Galloway Ridge, Dana served as Chief Operating Officer for the Guilford County Partnership for Children, a NC Smart Start initiative, serving children birth to age five. Throughout the years she has developed a deep commitment to improving the lives of others and is dedicated to serving our communities.
Dana obtained her Bachelor of Science in Accounting from NC A&T State University and also holds a Master of Business Administration from Pfeiffer University. She is responsible for managing the financial risk, financial planning, financial reporting and the analysis of financial data for Galloway Ridge.
Dana is truly excited to be a part of the Galloway Ridge leadership team. She has a high interest in serving the needs of a growing community of active-minded retired citizens.
MISSY SMITH | Senior Director of Resident Experience
With more than 30 years of progressive experience in senior living, Missy blends deep gerontological knowledge with strategic marketing leadership to drive occupancy, engagement, and resident satisfaction across our thriving life plan community. Since joining Galloway Ridge’s marketing and sales team in 2013 and being promoted to Director in 2016, she has overseen all resident-acquisition initiatives, brand stewardship, and resident onboarding experiences—leveraging extensive expertise in senior-market research, digital marketing, and multi-channel campaign management to consistently exceed census and revenue targets while preserving the community’s caring, resident-centered culture.
Grounded academically by an M.S. in Developmental Psychology and a Certificate of Gerontology from the University of Georgia—where she focused on successful aging, cognitive health, and evidence-based programming for older adults—Missy is known for cultivating strong resident relationships, with an always-open door that fosters trust and personalized support.
KIM HUTTER | Senior Director of HR & Administrative Services
Kim Hutter joined the leadership team at Galloway Ridge in June 2020. Kim has an extensive background in both senior living and human resources. Kim spent the first part of her professional life working for a large assisted living provider. She worked for several years in Human Resources for Case Western University before joining the staff at the UNC Eshelman School of Pharmacy. She served as the Director of Human Resources at the School of Pharmacy for the past ten years. Kim holds a bachelor’s degree from Ursuline College in Cleveland Ohio as well as several professional certifications in Human Resources. She recently earned her North Carolina Assisted Living Administrator License.
As Senior Director of Human Resources, Kim will be responsible for all phases of the Employee Life Cycle which includes Recruitment, Onboarding, Employee Relations, Performance Management, Employee Recognition, Employment Law Compliance, Benefits and Compensation. Kim will be working closely with the other Senior Directors and Directors to continue Galloway Ridge’s reputation of being an employer of choice.
CRAIG BATTS | Senior Director of Facility Management
Craig Batts is a seasoned facilities and operations leader with over 30 years of experience spanning healthcare, higher education, manufacturing, and military service. Prior to Galloway Ridge, he led a facilities team that managed the real estate portfolio for UNC Health. Craig holds a B.S. in Business Management and is a Certified Healthcare Facilities Manager (CHFM).
